Terms of Service

Effective Date: July 23, 2025

Last Updated: October 26, 2025

1. Who We Are

Inflerra (“Inflerra,” “we,” “us,” “our”) is an online marketplace and workflow platform that helps brands and influencers find, negotiate, and complete sponsorship deals. Inflerra is operated by Inflerra LLC, registered in Washington State, USA. Our contact email is team@inflerra.com. Mailing address for legal notices: 1404 NW Richmond Beach Rd Apt 14, Shoreline, WA 98177. Contact for Legal or Tax Inquiries: team@inflerra.com

2. Acceptance of These Terms

By accessing or using Inflerra’s website, application, APIs, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

3. Age Requirement

The Service is intended for adults 18 years and older. By using Inflerra, you represent you are at least 18. We do not actively collect birthdates and do not verify age, but we reserve the right to request proof and terminate accounts we believe are underage.

4. Nature of the Platform & Relationship of Parties

Inflerra is not a party to any agreement between a brand and an influencer. We are not an employer, talent agency, broker, insurer, or legal representative of either party. Deals are made directly between brands and influencers. You are solely responsible for complying with advertising disclosure laws, tax laws, platform policies (e.g., Twitch, YouTube, TikTok, Instagram), and any applicable regulations in your jurisdiction. Influencers and brands act as independent contractors, not employees, partners, or agents of Inflerra. Inflerra does not guarantee payment, performance, or compliance by either party.

5. Accounts & Registration

You must provide accurate, current information and keep it updated. You are responsible for your account credentials and for all activities conducted under your account. We may suspend or terminate accounts for violations of these Terms or applicable law.

6. Roles & Fees

Influencers: Free Plan: No subscription fee; Inflerra takes a 10% fee from the influencer’s payout when a deal closes. Premium Plan: $49/month subscription; Inflerra takes a 5% fee from the influencer’s payout when a deal closes.

Brands (Businesses): Free Plan: No subscription fee; Inflerra takes a 10% fee from the brand’s payment (or influencer’s payout—the net effect is a 10% platform cut) when a deal closes. Premium Plan: $99/month subscription; Inflerra takes a 5% fee when a deal closes.

Total Cut: Because both sides can be on different plans, the total platform cut across both parties ranges from 10% to 20% per completed deal.

Payment Processor & Escrow: Payments are processed via Stripe Connect. Funds may be held in escrow until deliverables are marked complete or a dispute is resolved. You authorize Inflerra and Stripe to debit and credit your accounts per deal terms, platform fees, chargebacks, and dispute outcomes.

Taxes: Each user is responsible for their own taxes. Inflerra may issue tax forms where required (e.g., IRS 1099), but you remain responsible for accurate reporting.

Escrow Holding: When a brand funds a deal, Inflerra (through Stripe Connect) holds those funds in a custodial capacity until completion or dispute resolution. Funds are not owned by Inflerra and remain the property of the paying brand until released to the influencer or refunded. Inflerra is not a bank, trust, or money transmitter; Stripe Payments Company handles licensed money movement services.

Sales Tax: Inflerra collects sales or excise taxes only on its own service fees, where required by law. Inflerra does not collect or remit taxes on influencer earnings, as influencers are independent sellers responsible for their own obligations (e.g., income tax, VAT, GST, or other indirect taxes).

7. Offers, Contracts & Completion

Offers and counteroffers are made through the platform. When both parties accept the terms (budget, deliverables, deadlines), a binding agreement is formed directly between the brand and influencer. Inflerra is not a party to that agreement. Brands must fund the agreed amount in advance, which will be held by Inflerra’s payment processor until the influencer submits proof of completion (e.g., video links,screenshots). Brands then have a review period (default: 3 days) to approve or dispute the work. If the brand does not respond within that window, funds may be released automatically to the influencer. Inflerra’s system timestamps and logs are deemed conclusive for determining timing and completion.

8. Disputes Between Users

If either party disputes the deliverables, they must open a dispute within 3 days after submission. Inflerra may, at its discretion, review evidence and make a determination regarding release or refund of escrowed funds. Our decision is final within the platform. Inflerra is not obligated to resolve any dispute and may direct parties to independent arbitration or court. Parties must pay any third-party arbitration fees unless otherwise determined. Inflerra’s role in disputes is limited to administratively managing fund release within the platform. We are not a judicial authority, and our determinations relate only to release of held funds, not to broader legal rights or claims between users. You agree that Inflerra’s liability is limited to the escrowed amount and applicable platform fees, as outlined in Section 15.

9. Acceptable Use

You agree NOT to:

• Impersonate anyone or misrepresent follower counts, audience demographics, or performance metrics.
• Circumvent Inflerra fees, escrow, or safety features by moving transactions off-platform.
• Post or transmit unlawful, defamatory, obscene, hateful, or infringing content.
• Upload malware, attempt to hack, scrape, or reverse engineer the Service.
• Spam or harass other users.
• Use the Service in violation of FTC guidelines, ASA rules, or advertising disclosure laws.

We may remove content, suspend, or terminate accounts at our discretion.

10. Intellectual Property

Your Content: You keep ownership of your content (profiles, images, posts, messages). You grant Inflerra a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your content solely to operate and improve the Service.

Our Content: The Service, including our software, design, and branding, is protected by intellectual property laws. You may not use our trademarks or copyrighted materials without our written consent.

11. Feedback

If you send us ideas or suggestions, you grant Inflerra a perpetual, royalty-free, irrevocable license to use them for any purpose without compensation.

12. AI/Automated Features

Inflerra uses AI/ML to suggest matches and prices, score audience fit, and rank accounts and campaigns. These are informational only. We do not guarantee accuracy, completeness, or outcomes, and you are responsible for your decisions.

13. Third-Party Services

The Service integrates third parties (Stripe, Supabase, Azure storage, email providers). Their terms apply to your use of their services. We are not responsible for their acts or omissions.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT MATCHES WILL SUCCEED OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFLERRA, ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF: $100 USD, or THE TOTAL FEES YOU PAID TO INFLERRA IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limits; those limits apply to the fullest extent allowed. Inflerra’s liability with respect to escrowed funds shall not exceed the total amount held in escrow for the affected transaction, and Inflerra shall not be liable for any loss of interest, third-party transaction delays, or failures caused by payment processors or banking institutions.

16. Indemnification

You agree to defend, indemnify, and hold Inflerra harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.

17. Governing Law; Arbitration with Inflerra

Governing Law: These Terms are governed by the laws of the State of Washington, USA, without regard to conflicts of law.

Mandatory Arbitration & Class Action Waiver: Any dispute between you and Inflerra (NOT between users) will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Venue will be Seattle, Washington, USA, or virtual at the arbitrator’s discretion. You waive your right to a jury trial and to participate in a class action or class-wide arbitration.

Opt-Out: You may opt out of arbitration by emailing team@inflerra.com (subject: “Arbitration Opt-Out”) within 30 days of first agreeing to these Terms.

Equitable Relief: Either party may seek injunctive relief in court for intellectual property misuse or breaches of confidentiality.

18. Termination

We may suspend or terminate your access at any time, with or without cause or notice. You may delete your account at any time. Sections that by their nature survive termination (fees owed, intellectual property, disclaimers, limitations, arbitration, indemnity) survive.

19. Changes to These Terms

We may update these Terms. We will post the updated version with a “Last Updated” date. Material changes may be emailed or shown in-app. Continued use after changes take effect constitutes acceptance.

20. DMCA & Content Complaints

If you believe content infringes your copyright, send a DMCA notice to: DMCA Agent: Inflerra Legal Dept. Email: team@inflerra.com (subject: “DMCA Notice”) Mail: 1404 NW Richmond Beach Rd Apt 14, Shoreline, WA 98177, USA. Include all elements required by 17 U.S.C. §512(c)(3). Knowingly sending false notices may result in liability.

21. Export & Sanctions

You may not use the Service if you are in a country embargoed by the U.S. or on U.S. Treasury’s Specially Designated Nationals list. You must comply with all export and sanctions laws.

22. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and Inflerra. If any part is found invalid, the rest remains in effect. Our failure to enforce a provision is not a waiver.